Effective Date: December 1, 2024
SafePOB GmbH ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our e-commerce website or participate in our membership consumer club.
We comply with the European Union’s General Data Protection Regulation (GDPR), German data protection laws, and other applicable regulations.
If you have any questions about this policy, please contact us at info@finepassport.com.
Data Controllers
The following entity is responsible for processing your personal data:
Primary Data Controller
SafePOB GmbH
Friedrich-Ebert-Anlage 36, 60325 Frankfurt, Frankfurt-Innenstadt II, Germany
Email: info@finepassport.com
SafePOB GmbH is responsible for ensuring the lawful processing of your personal data in compliance with GDPR and applicable data protection laws.
Information We Collect
We collect and process the following types of personal data:
Personal Data Provided by You
- Full name
- Email address
- Phone number
- Billing and shipping addresses
- Payment information (processed securely via third-party providers)
- Work visa details
- Scanned copies of ID documents
- Scanned copies of salary slips
- Any other voluntary information you choose to provide (e.g., additional documents or preferences).
Membership Data
- Membership account details (e.g., username, ID)
- Purchase history
- Preferences and interests related to our products or services
Automatically Collected Data
- IP address
- Browser type and version
- Device information (e.g., operating system)
- Cookies and usage data (e.g., pages visited, time spent on the site)
How We Use Your Information
We use your personal data for the following purposes:
1. To process orders, payments, and deliveries.
2. To manage your membership account and provide related services.
3. To verify your identity and eligibility for specific services (e.g., based on work visa or salary details).
4. To respond to inquiries or complaints.
5. To send marketing communications (with your consent).
6. To improve our services and website functionality.
7. To comply with legal obligations or enforce our rights.
Sharing Your Information
We may share your information with:
1. Service Providers: Third-party vendors who assist with payment processing, shipping, or marketing.
2. Legal Authorities: When required to comply with legal obligations or defend against legal claims.
Your Rights Under GDPR
As a user within the European Union, you have the following rights:
1. Right to Access: Request a copy of your personal data we hold.
2. Right to Rectification: Correct any inaccurate or incomplete data.
3. Right to Erasure ("Right to Be Forgotten"): Request deletion of your data (subject to exceptions outlined below).
4. Right to Restriction: Limit how we process your data in certain circumstances.
5. Right to Data Portability: Receive your data in a structured format for transfer to another controller.
6. Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
Right to Erasure ("Right to Be Forgotten")
You may request that we delete your personal data. However, please note that this right is not absolute, and we may retain certain data under the following exceptions:
1. Compliance with Legal Obligations: We may retain billing or payment data for tax, accounting, or other legal requirements (e.g., financial records required by German tax laws for 6–10 years).
2. Establishing, Exercising, or Defending Legal Claims: If necessary to protect against fraud or disputes.
3. Performance of a Contract: If the data is required to fulfill contractual obligations or complete pending transactions.
Retention Periods
We only retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. After this period, your data will be securely deleted or anonymized.
Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in legal requirements or our practices. The most current version will always be available on our website.
If you have any questions about this Privacy Policy or wish to exercise your rights under GDPR, please contact us at:
SafePOB GmbH
Email: info@finepassport.com